Ajax Hub 2 (4G) Jeweller Review: A Dual-SIM Security Hub Built to Expand
The Hub 2 (4G) Jeweller is the control panel at the center of an Ajax security system, not a complete starter kit: it ships with no keypad, sensors or siren, which Ajax sells separately and which pair to it over its own long-range Jeweller radio. Two SIM slots back up its Ethernet connection, its companion app arms, disarms and keeps a full event log with no subscription, and it connects to a professional monitoring company's receiver when one is wired in through an installer. The trade-off is a closed radio: no Wi-Fi, no Bluetooth, no Z-Wave or Zigbee, and none of the mainstream smart home platforms beyond an unofficial, community-built Home Assistant integration.
- Installer-built security systems
- Cellular backup seekers
- Existing Ajax households
- No-subscription self-monitoring
Pros
- Free self-monitoring app with no subscription for arming, alerts and event history
- Two SIM slots for automatic cellular backup alongside Ethernet
- Long-range Jeweller radio, rated up to 2,000 m
- Up to 32 automation scenarios and 9 security groups
- 24-month warranty
- Works with Yale smart locks
Cons
- Hub only: no keypad, sensors or siren included
- No Wi-Fi, Bluetooth, Z-Wave or Zigbee radio
- No Alexa, Google Home, Apple HomeKit, SmartThings or Matter support
- Home Assistant only through an unofficial community integration
- Professional monitoring depends on a third-party installer, not sold directly by Ajax
- No local video storage on the hub
Who is the Ajax Hub 2 (4G) Jeweller for?
This listing is the hub alone, the brain of an Ajax system rather than a plug-and-play kit: it has no keypad, door or motion sensor and no siren in the box. It suits a household working with a professional installer to design a system from Ajax's own catalog of sensors, keypads and sirens, or an existing Ajax owner adding a second hub. Its two SIM slots make it a fit for a site where the internet connection cannot be trusted to stay up, since the cellular backup keeps the system reporting even when Ethernet drops.
What the Ajax Hub 2 (4G) Jeweller offers
The hub manages up to 100 Ajax devices, 50 users, 9 security groups and 32 automation scenarios, and talks to its sensors over Jeweller, Ajax's own two-way encrypted radio, rated for up to 2,000 m in open space. Ethernet is the primary connection, with two SIM slots and 2G/3G/4G (LTE) cellular as backup, switching automatically if one channel fails. The companion app is free, with no subscription gate: it arms and disarms remotely, pushes instant alerts naming what happened and where, and keeps a full event log. A built-in Li-ion battery backs up the hub itself for up to 15 hours if the mains power is cut. For a professionally monitored setup, the hub reports to a central monitoring station over SIA, Contact ID or ADEMCO protocols through the installer or monitoring company that connects it.
What to know before you buy
The hub carries no Wi-Fi, Bluetooth, Z-Wave or Zigbee radio, so it cannot directly pair a lock, bulb or sensor from another brand; its only confirmed third-party link is to Yale smart locks, through the cloud or a separate Ajax module. Alexa, Google Home, Apple HomeKit and Samsung SmartThings are missing from the hub's integrations, and there is no official Home Assistant integration either, only an unofficial, community-maintained one built on Ajax's cloud API. The hub itself has no built-in siren; Ajax sells its HomeSiren and StreetSiren separately. Professional monitoring is not something Ajax sells directly to most households: it depends on an installer connecting the system to a monitoring company.
Is the Ajax Hub 2 (4G) Jeweller worth it?
As the control panel of a professionally designed system, the dual-SIM backup, the long-range proprietary radio and the subscription-free app are a strong base, and the 24-month warranty backs that up. Bought as a standalone purchase expecting a Wi-Fi-connected, Alexa- or HomeKit-ready smart hub, it will disappoint: it is a closed, installer-oriented security platform whose real value shows once its own sensors, keypad and siren are added to it.
Frequently asked questions
Does the Ajax Hub 2 (4G) Jeweller come with sensors or a keypad?
No. This listing is the hub alone. Ajax sells its keypads, door and motion sensors and sirens separately, and they pair to this hub over its Jeweller radio.
Does it need a subscription to work?
No. The Ajax Security System app is free and arms, disarms, sends alerts and keeps an event log with no paid plan. A subscription only comes into play if a professional monitoring company is connected through an installer.
Does the Ajax Hub 2 (4G) Jeweller work with Alexa, Google Home or Apple HomeKit?
No, none of them. The hub has no official Home Assistant integration either, though an unofficial, community-built one exists using Ajax's cloud API.
What is the difference between the Hub 2 (2G) and Hub 2 (4G)?
The two hubs are identical except for the cellular module: the 4G model adds 3G and LTE on top of 2G, while the 2G model supports 2G networks only. Every other spec, including device, user and scenario limits, is the same.
How does the Hub 2 (4G) stay online if the internet goes down?
It carries two micro-SIM slots for 2G/3G/4G (LTE) cellular backup alongside its Ethernet connection, switching automatically between channels, plus a built-in battery rated for up to 15 hours if mains power is also cut.
Does the hub have a built-in siren?
No. Ajax sells its HomeSiren (indoor) and StreetSiren (outdoor) separately, and they pair to the hub over Jeweller.


