Ajax Hub 2 (4G) Jeweller

Ajax Hub 2 (4G) Jeweller

Free self-monitoring, dual-SIM cellular backup and a 2,000 m proprietary radio, sold as the hub alone with no Wi-Fi and no mainstream smart home integrations.

3.6
6 ratings
€307.00
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Launch Year: 2022

Model: Hub 2 (4G) Jeweller

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Our review

Ajax Hub 2 (4G) Jeweller Review: A Dual-SIM Security Hub Built to Expand

The verdict

The Hub 2 (4G) Jeweller is the control panel at the center of an Ajax security system, not a complete starter kit: it ships with no keypad, sensors or siren, which Ajax sells separately and which pair to it over its own long-range Jeweller radio. Two SIM slots back up its Ethernet connection, its companion app arms, disarms and keeps a full event log with no subscription, and it connects to a professional monitoring company's receiver when one is wired in through an installer. The trade-off is a closed radio: no Wi-Fi, no Bluetooth, no Z-Wave or Zigbee, and none of the mainstream smart home platforms beyond an unofficial, community-built Home Assistant integration.

Best for
  • Installer-built security systems
  • Cellular backup seekers
  • Existing Ajax households
  • No-subscription self-monitoring

Pros

  • Free self-monitoring app with no subscription for arming, alerts and event history
  • Two SIM slots for automatic cellular backup alongside Ethernet
  • Long-range Jeweller radio, rated up to 2,000 m
  • Up to 32 automation scenarios and 9 security groups
  • 24-month warranty
  • Works with Yale smart locks

Cons

  • Hub only: no keypad, sensors or siren included
  • No Wi-Fi, Bluetooth, Z-Wave or Zigbee radio
  • No Alexa, Google Home, Apple HomeKit, SmartThings or Matter support
  • Home Assistant only through an unofficial community integration
  • Professional monitoring depends on a third-party installer, not sold directly by Ajax
  • No local video storage on the hub

Who is the Ajax Hub 2 (4G) Jeweller for?

This listing is the hub alone, the brain of an Ajax system rather than a plug-and-play kit: it has no keypad, door or motion sensor and no siren in the box. It suits a household working with a professional installer to design a system from Ajax's own catalog of sensors, keypads and sirens, or an existing Ajax owner adding a second hub. Its two SIM slots make it a fit for a site where the internet connection cannot be trusted to stay up, since the cellular backup keeps the system reporting even when Ethernet drops.

What the Ajax Hub 2 (4G) Jeweller offers

The hub manages up to 100 Ajax devices, 50 users, 9 security groups and 32 automation scenarios, and talks to its sensors over Jeweller, Ajax's own two-way encrypted radio, rated for up to 2,000 m in open space. Ethernet is the primary connection, with two SIM slots and 2G/3G/4G (LTE) cellular as backup, switching automatically if one channel fails. The companion app is free, with no subscription gate: it arms and disarms remotely, pushes instant alerts naming what happened and where, and keeps a full event log. A built-in Li-ion battery backs up the hub itself for up to 15 hours if the mains power is cut. For a professionally monitored setup, the hub reports to a central monitoring station over SIA, Contact ID or ADEMCO protocols through the installer or monitoring company that connects it.

What to know before you buy

The hub carries no Wi-Fi, Bluetooth, Z-Wave or Zigbee radio, so it cannot directly pair a lock, bulb or sensor from another brand; its only confirmed third-party link is to Yale smart locks, through the cloud or a separate Ajax module. Alexa, Google Home, Apple HomeKit and Samsung SmartThings are missing from the hub's integrations, and there is no official Home Assistant integration either, only an unofficial, community-maintained one built on Ajax's cloud API. The hub itself has no built-in siren; Ajax sells its HomeSiren and StreetSiren separately. Professional monitoring is not something Ajax sells directly to most households: it depends on an installer connecting the system to a monitoring company.

Is the Ajax Hub 2 (4G) Jeweller worth it?

As the control panel of a professionally designed system, the dual-SIM backup, the long-range proprietary radio and the subscription-free app are a strong base, and the 24-month warranty backs that up. Bought as a standalone purchase expecting a Wi-Fi-connected, Alexa- or HomeKit-ready smart hub, it will disappoint: it is a closed, installer-oriented security platform whose real value shows once its own sensors, keypad and siren are added to it.

Frequently asked questions

Does the Ajax Hub 2 (4G) Jeweller come with sensors or a keypad?

No. This listing is the hub alone. Ajax sells its keypads, door and motion sensors and sirens separately, and they pair to this hub over its Jeweller radio.

Does it need a subscription to work?

No. The Ajax Security System app is free and arms, disarms, sends alerts and keeps an event log with no paid plan. A subscription only comes into play if a professional monitoring company is connected through an installer.

Does the Ajax Hub 2 (4G) Jeweller work with Alexa, Google Home or Apple HomeKit?

No, none of them. The hub has no official Home Assistant integration either, though an unofficial, community-built one exists using Ajax's cloud API.

What is the difference between the Hub 2 (2G) and Hub 2 (4G)?

The two hubs are identical except for the cellular module: the 4G model adds 3G and LTE on top of 2G, while the 2G model supports 2G networks only. Every other spec, including device, user and scenario limits, is the same.

How does the Hub 2 (4G) stay online if the internet goes down?

It carries two micro-SIM slots for 2G/3G/4G (LTE) cellular backup alongside its Ethernet connection, switching automatically between channels, plus a built-in battery rated for up to 15 hours if mains power is also cut.

Does the hub have a built-in siren?

No. Ajax sells its HomeSiren (indoor) and StreetSiren (outdoor) separately, and they pair to the hub over Jeweller.

At a glance

Summary

Everything this alarm system supports, grouped by category.

Power
15 hours
Connectivity
Ethernet
Integrations
Home Assistant
Monitoring
App Without a PlanAlerts Without a PlanHistory Without a PlanProfessional Monitoring (Via installer)Cellular Backup (Own SIM)
Kit
1000
Company
Ajax logo

Ajax

3.6/ 5 avg ratingCyprus flagHeadquartered in Cyprus

Ajax Systems is a security systems maker founded in Kyiv, Ukraine in 2011, now headquartered through Ajax Systems Cyprus Holdings LTD in Nicosia, Cyprus, with subsidiaries across the EU. It builds wireless alarm systems around its own Jeweller radio protocol, including hubs, keypads, door and window contacts, motion detectors, smoke and leak sensors, and video verification cameras, sold mainly through professional installers and distributors rather than big-box retail. Ajax systems are EN 50131 Grade 2 and UL 1023 certified and route through professional monitoring stations over Ajax's own protocol rather than a single consumer smart home platform.

Full specifications

Every spec, organized

Browse the full breakdown by category. Tap the on any row for what it means, or the for sources and documentation.

Size & Materials
Dimensions

6.4 × 6.4 × 1.4 in 163 × 163 × 36 mm

Ajax's technical specifications page lists the hub enclosure at 163 x 163 x 36 mm. The Amazon listings print a larger "18.3 x 16.3 x 6.5 cm", which does not match the maker's own figure and likely includes the SmartBracket mounting panel or shipping box; the maker's figure is used.

Weight

12.8 oz 362 g

Ajax's technical specifications page lists the hub enclosure at 362 g. The Amazon listings print "0.9 Kilograms" as the item weight, which likely includes the SmartBracket panel, cables and box; the maker's figure is used for the hub itself.

Power
Backup Battery

15 hours

Built-in rechargeable Li-ion 3 Ah battery. Ajax says it lasts up to 15 hours of offline operation when the Ethernet connection is disconnected, extendable with the Battery Power Saver feature.

Mains power is 110-240 V~, 50/60 Hz, up to 10 W.

Connectivity
2.4 GHz WiFi

NO

Ajax's technical specifications page lists Ethernet, Jeweller radio and cellular for this hub, with no Wi-Fi radio. Built-in Wi-Fi is a feature of the separate Hub 2 Plus model, not this one.

5 GHz WiFi

NO

Same radio list: Ethernet, Jeweller and cellular. No Wi-Fi radio of either band.

Ethernet

YES

One 8P8C (RJ45) socket, up to 100 Mbps, and the kit includes an Ethernet cable.

Bluetooth

NO

Ajax's technical specifications page lists no Bluetooth radio on this hub.

Z-Wave

NO

Ajax's sensors and accessories talk to the hub over its own proprietary Jeweller radio, not Z-Wave, and the specifications page lists no Z-Wave radio.

Zigbee

NO

Same radio list: Jeweller, Ethernet and cellular. No Zigbee radio.

Thread Protocol

NO

Same radio list: Jeweller, Ethernet and cellular. No Thread radio.

Other

Jeweller (866-926.5 MHz)

The hub's sensors, keypads and sirens connect over Ajax's own proprietary Jeweller radio protocol, at 866.0-869.2 MHz or 905.0-926.5 MHz depending on the sales region, up to 2,000 m in open space. A second proprietary radio, Wings, carries MotionCam photo verification over the same bands, up to 1,700 m.

Integrations
Google Home

NO

Ajax's system integrations page lists partners such as TrackerAlarm, UniLock, Control4 and DeepAlert, and does not name Google Home. Ajax's own apps are the way the system is controlled.

Alexa

NO

Ajax's system integrations page does not list Alexa among its partner integrations.

Apple HomeKit

NO

Ajax does not claim Apple Home support, and the brand is not listed anywhere on Apple's own Home accessories page, including its Security category.

Samsung SmartThings

NO

Ajax's system integrations page does not list SmartThings among its partner integrations.

Home Assistant

YES

Ajax has no official Home Assistant integration. The community project ha-ajax-systems, installed through HACS, talks to Ajax's own cloud API (user or PRO/Company credentials) and exposes the hub as an alarm control panel plus its motion, door, smoke, leak and glass-break sensors, sirens and keypads.

Matter

NO

No Ajax hub is registered in the CSA Distributed Compliance Ledger, where every Matter-certified product carries its vendor and product ids, and Ajax's own system integrations page does not mention Matter.

Monitoring
App Without a Plan

YES

The Ajax Security System app is free, with no paid tier: full remote arming and disarming, device control and automation scenarios are described as part of the app itself, not gated behind a subscription.

Alerts Without a Plan

YES

Ajax says its app notifications report what happened, where and who was involved, as a feature of the free app, with no subscription mentioned.

History Without a Plan

YES

Ajax says every notification can be reviewed in the app's event log, described as a feature of the free app, with no subscription mentioned.

Professional Monitoring

Via installer

Ajax does not run its own consumer monitoring center. The hub connects to third-party central monitoring stations over SIA (DC-09), SurGard (Contact ID), ADEMCO 685 and other proprietary protocols, and dispatch is arranged through the installer or monitoring company that connects the system, such as Southern and Northern Monitoring in the UK.

Cellular Backup

Own SIM

Two micro-SIM slots support 2G/3G/4G (LTE); the kit ships with a SIM card where the sales region provides one, and the hub otherwise takes a SIM card and plan you supply. Ajax also sells its own Ajax SIM service, priced through its dealers, as an alternative.

Smoke/CO Listener

NO

Ajax has no product that listens for an existing smoke or CO alarm's sound. Ajax sells its own FireProtect smoke and CO detectors instead, which join the system over Jeweller rather than listening to a third-party alarm.

Kit
Pieces

1

This listing is the Hub 2 (4G) Jeweller control panel alone: no keypad, sensors or siren are included. The Amazon listing's own Included Components field names only the hub, and its details list a Unit Count of 1.

Ajax sells its own range of keypads, door and motion sensors, sirens and smoke detectors separately, each pairing to this hub over Jeweller.

Keypad

NO

No keypad is included with this listing. Ajax sells KeyPad Plus and KeyPad TouchScreen separately.

Contact Sensors

0

Motion Sensors

0

Key Fob

0

Sound
Sound Level

-

The hub itself has no built-in siren. Ajax sells HomeSiren (indoor) and StreetSiren (outdoor) separately, each pairing to the hub over Jeweller.

Expansion
Third-Party Devices

Works with Yale

Ajax integrates with Yale smart locks: Wi-Fi models (including Yale Linus) pair through a cloud-to-cloud connection via the Yale app, and non-connected Yale Doorman models join over Jeweller through the separate LockBridge (D) module. The hub has no Z-Wave or Zigbee radio for other makers' devices.

Local Video Storage

NO

Ajax's technical specifications page lists no card slot or drive on this hub. Ajax sells NVRs separately for recording its IP cameras.

Features
Automations

YES

Ajax documents up to 32 scenarios: alarm responses, scheduled actions, security mode changes, and reactions to temperature, humidity, CO2 or a Button press.

History Records

YES

The Ajax app keeps an event log of notifications, described as part of the free app.

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