Schlage Encode Plus Review: The Apple Home Key Deadbolt, With Reliability Caveats
A BHMA Grade 1 deadbolt with built-in Wi-Fi, Thread and Apple Wallet home keys, so an iPhone or Apple Watch unlocks the door with a tap.
The Encode Plus is the lock Apple households buy, and for good reason: it is the Schlage model that carries Apple home keys, so an iPhone or Apple Watch held to the touchscreen opens the door, and it joins HomeKit over Thread rather than depending on Wi-Fi. Underneath the electronics it is a proper Schlage deadbolt with the highest BHMA rating for security, durability and finish, a tapered bolt owners praise, up to 100 codes and a built-in forced-entry alarm. What holds it back is not the concept but the execution: a significant number of owners report locks dying within a year or two, home key recognition that works only intermittently, and support that is slow to respond.
- Apple Home and HomeKit households
- Tap-to-unlock with iPhone or Apple Watch
- Rentals and homes with rotating guest access
- Buyers who want a Grade 1 certified deadbolt
Pros
- Apple home keys let an iPhone or Apple Watch unlock the door with a tap
- Works with Apple Home over Thread as well as built-in Wi-Fi
- Highest BHMA rating for security, durability and finish
- Up to 100 access codes with history and notifications in the Schlage Home app
- Built-in customizable alarm for door movement and forced entry
- Auto-relock with selectable delays, or fully disabled
- Alexa and Google Assistant voice control, plus Airbnb integration
- Fingerprint-resistant touchscreen and a mechanical key override
- Installs in minutes with a screwdriver, no wiring
- Limited lifetime mechanical and finish warranty
Cons
- Recurring reports of locks failing within the first year or two
- Support described as slow, with long queues and rejected warranty claims
- Apple home key recognition is unreliable for some owners
- An Apple home hub is required for home keys and remote HomeKit access
- Doors thicker than about 1-7/8 inches need a hard-to-source thick-door kit
- No Matter support and no fingerprint reader
- Expensive relative to the rest of the smart deadbolt market
Who is the Schlage Encode Plus for?
It exists for one reason above all others: it is the Schlage deadbolt that supports Apple home keys. Once added to Apple Wallet, an iPhone or Apple Watch unlocks the door by tapping the touchscreen, and on supported iPhones that still works for a while after the phone's battery dies. It also joins HomeKit over Thread, which several owners prefer to Wi-Fi because it is faster and lighter on batteries, and it has Wi-Fi built in for the Schlage Home app so you can lock, unlock, manage up to 100 codes and read the history from anywhere without a bridge. Alexa and Google Assistant handle voice, and Airbnb integration covers short-term rentals. Physically it is a serious lock, certified at the highest BHMA grade for security, durability and finish, with a fingerprint-resistant touchscreen, a keyway for a mechanical override, and an install that takes minutes with a screwdriver on standard single-bore doors.
What buyers love
Apple integration is the recurring reason people choose it and the thing satisfied owners rate highest. Buyers who researched the category describe it as the one HomeKit lock that kept coming up, and several installed multiple units. Setup is repeatedly called straightforward, with the Schlage app walking through the mechanical install by video and HomeKit onboarding taking minutes. Owners running it on Thread rather than Wi-Fi report the best results, including one at six months with no connection problems at all and the original batteries still at 85 percent. The hardware itself gets consistent praise: the tapered wedge bolt seats cleanly, the keypad is described as flawless, the selectable auto-relock delays from fifteen seconds to five minutes are genuinely useful, and buyers replacing a failed competitor cite the Grade 1 certification as the deciding factor.
What to know before you buy
Reliability is the real concern and it is not isolated. Owners report locks that never powered up out of the box, units that failed inside the warranty period, a battery tray that loses contact and shuts the lock down, and one household whose two Encode Plus locks each died completely after about two years. Support draws matching criticism, with owners describing unanswered tickets, long phone queues and a warranty claim rejected as a latch issue. The Apple home key feature is also inconsistent: some owners use it daily without trouble while another reports it working roughly one time in ten, and crucially you need an Apple home hub such as an Apple TV or HomePod for home keys and remote HomeKit access at all, which is not obvious from the packaging. Two practical points: doors thicker than about 1-7/8 inches need a thick-door kit that owners have found hard to obtain, and one buyer flagged that the retail packaging arrived without tamper-evident seals, which is uncomfortable on a security product.
Is the Schlage Encode Plus worth it?
If you live in Apple Home and want tap-to-unlock on a genuinely strong deadbolt, there is very little competition, and that scarcity is what justifies the price. You get Grade 1 mechanical certification, Wi-Fi and Thread, home keys, 100 codes, a forced-entry alarm and a lifetime mechanical warranty. Against that, the aggregate rating is held down by a real pattern of electronic failures and difficult support, so buy it where returns are easy, register it immediately, and run it on Thread with an Apple home hub for the most stable experience. If you do not need Apple home keys, the standard Encode costs less and the wider market offers more reliable options.
Frequently asked questions
Does the Schlage Encode Plus support Apple home keys?
Yes, and it is the reason most buyers choose it over the standard Encode. Once the key is added to Apple Wallet, holding an iPhone or Apple Watch to the touchscreen unlocks the door, and on supported iPhones it keeps working for a period after the phone's battery dies.
Do you need an Apple TV or HomePod for the Schlage Encode Plus?
For Apple home keys and for controlling the lock remotely through Apple Home, yes, an Apple home hub is required. Without one you can still use the Schlage Home app over Wi-Fi, the keypad and the physical key.
Does the Schlage Encode Plus use Wi-Fi or Thread?
Both. It has Wi-Fi built in for the Schlage Home app with no bridge needed, and it also joins a Thread network for Apple Home. Owners running it on Thread generally report better responsiveness and longer battery life.
How many codes can the Schlage Encode Plus store?
Up to 100 access codes, managed in the Schlage Home app along with lock history and customizable notifications, which is what makes it practical for rentals and for letting contractors or guests in.
Will the Schlage Encode Plus fit my door?
It installs on standard single-bore doors from 1-3/8 to 1-3/4 inches thick with a 2-3/8 or 2-3/4 inch backset. Thicker doors need a separate thick-door kit, which owners report is difficult to obtain, so measure before ordering.
Does the Schlage Encode Plus support Matter?
No. It connects through Wi-Fi and Thread for Apple Home, Alexa and Google Assistant, but it is not a Matter device. Schlage's Matter-certified model is the newer Sense Pro.

