Synology DS423 Review: A Quiet Four-Bay NAS Built for Protected Storage
The Synology DS423 is a four-bay desktop NAS for households and small offices that want a lot of storage protected by parity, with RAID 5, RAID 6 and Synology Hybrid RAID on hot-swap bays. Owners consistently describe it as quiet, solid and easy to set up, and several moved their drives over from an older Synology in minutes. The trade-offs are its ARM processor, with no hardware transcoding and no virtual machines, two Gigabit ports rather than 2.5 GbE, and a DSM learning curve that a few first-time owners found heavy. For centralised files, photos and backups it is a sound mid-range buy; for a home server, look at Synology's Plus models.
- Families centralising photos and files
- Upgrading from an older Synology
- RAID 5 and RAID 6 storage
- Home and small office backups
Pros
- Quick setup and an approachable DSM interface
- Easy drive migration from older Synology units
- Quiet in operation
- Four hot-swap bays with RAID 5, RAID 6 and SHR
- Btrfs with snapshots
- Secure remote access with QuickConnect and a VPN server
- Two-year warranty
Cons
- DSM can feel complex for first-time NAS owners
- One owner reports slow RAID builds and copies
- No hardware transcoding (ARM processor)
- No virtual machines
- Two 1 GbE ports, no 2.5 GbE
- No M.2 NVMe slots and no expansion unit
Who is the Synology DS423 for?
It suits anyone who wants several drives in one box with redundancy: family photo libraries, work documents, video projects and media for players on the home network. Owners use it for exactly that, from a creator storing the videos of a YouTube channel to households sharing music with a network player. Four bays leave room to start with two mirrored drives and add more later, and SHR lets mismatched drive sizes share one pool.
What buyers love
Setup is the most common praise: owners call the drive installation and first boot quick, and DiskStation Manager feels like a familiar desktop, so shared folders and backups are straightforward. Owners upgrading from a DS412+, a DS418play or a ten-year-old Synology say the drives moved across and every setting and file came back with almost no effort. Many also point out how quiet it runs, quieter than the older model it replaced, and describe it as robust and built to run around the clock. Remote access is secure but simple to set up, thanks to QuickConnect and the VPN server.
What to know before you buy
Not every owner found it easy. A first-time NAS buyer needed about a week of part-time work and a lot of tutorials to get everything configured, and another found the number of apps overwhelming and returned a poor score. One owner calls RAID builds and large copies very slow, and another could not format the drives and returned the unit. The Realtek ARM processor has no hardware transcoding and runs no virtual machines, networking is two 1 GbE ports with no 2.5 GbE or 10 GbE, there are no M.2 slots and no expansion unit, and the 2 GB of memory is not ECC. One owner adds that immutable snapshots and file-system deduplication, which they expected, are features of the Plus line rather than this model.
Is the Synology DS423 worth it?
For protected bulk storage, yes. You get four hot-swap bays with RAID 5 and RAID 6, Btrfs snapshots, iSCSI, NFS and rsync, cloud sync and backup, Synology Photos with AI recognition, Surveillance Station and Plex, all on hardware owners describe as quiet and dependable. If you plan to stream media that needs converting on the fly, run virtual machines or move files faster than Gigabit allows, an Intel-based Plus model is the better buy.
Frequently asked questions
Is the Synology DS423 easy to set up?
Most owners say yes: the drives slot into hot-swap trays and DSM walks you through the first boot. First-time NAS owners should still expect some time to learn DSM and its apps, and plenty of setup videos cover it.
Can I move my drives from an older Synology to the DS423?
Owners who upgraded from a DS412+, a DS418play and an older DiskStation moved their drives across and kept their files and settings. Check Synology's migration guide for your old model first.
Does the Synology DS423 do hardware transcoding for Plex?
No. Plex Media Server runs on it, but the Realtek ARM processor has no hardware transcoding, so it is best for media your players can play directly.
Which RAID types does the DS423 support?
It supports RAID 5, RAID 6 and Synology Hybrid RAID, which lets drives of different sizes share one pool. With four bays, RAID 5 survives one drive failure and RAID 6 survives two, on Btrfs with snapshots.
How fast is the network connection?
It has two 1 GbE ports and no 2.5 GbE or 10 GbE, so transfers top out around Gigabit speed per connection.








