Dreame D20 Pro Plus vs Eufy Omni C28

What owners say

Owners of both robots praise accurate LiDAR mapping and good pickup of pet hair, and both groups mention quiet running. Beyond that they describe different machines. Dreame D20 Pro Plus owners value the huge dust bag and runtime, with one running several units across a large self-storage floor, but their reports on suction are mixed, and they mention hair caught in the brush, debris clumping on the mop pad, bags jamming in the base, charging failures and costly replacement bags. Eufy Omni C28 owners single out the roller mop that scrubs rather than smears, dirty recovered water as proof of what it lifts, and a station that leaves them little to do. Their complaints are mop drying that takes hours, getting caught on cables and socks, a few units with a faulty water compartment out of the box and replacement parts that are harder to find.